Contact information

LUMANTÈA CONTACT INFORMATION POLICY

Last Updated: January 12th

For any inquiries related to orders, returns, refunds, shipping, or general support, you can reach LUMANTÈA using the contact details below.

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1. GENERAL INQUIRIES

1.1. For general questions regarding our products, services, or policies, please email us at info@lumantea.ie. 1.2. We aim to respond to all inquiries within 24-48 business hours.

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2. ORDER & SHIPPING INQUIRIES

2.1. If you have questions regarding your order status or shipping details, contact us at info@lumantea.ie. 2.2. Please include your order number in your email for faster assistance. 2.3. Tracking information will be provided via email once your order has shipped.

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3. RETURNS & REFUNDS SUPPORT

3.1. For return or refund requests, email info@lumantea.ie. 3.2. Ensure you provide your order number and details about the return request. 3.3. Refer to our Return & Refund Policy for eligibility and procedures.

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4. CANCELLATION REQUESTS

4.1. To cancel an order, subscription, pre-order, or payment plan, contact us at info@lumantea.ie as soon as possible. 4.2. Refer to our Purchase Options Cancellation Policy for more details.

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5. LEGAL & PRIVACY INQUIRIES

5.1. For legal or data privacy concerns, email info@lumantea.ie with the subject line “Privacy Inquiry”. 5.2. We comply with GDPR and Data Protection Act 2018 and ensure your personal data is protected.

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By using our services, you agree to our Contact Information Policy and acknowledge that LUMANTÈA will communicate via email for support and inquiries.